Contact Us
Contact Us
Last Updated: September 9, 2026
Thank you for contacting Fitlixor.
We're here to assist you with questions about your orders, products, shipping, returns, payments, or any general inquiries. Our customer support team is committed to providing helpful, professional, and timely assistance.
We aim to respond to all customer inquiries within 24 hours (1 business day).
Customer Support
Email: support@fitlixor.com
Phone: +1 (650) 442-5944
Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM PST
Corporate & Business Correspondence Address
32 Burling Ln APT 201
New Rochelle, NY 10801
United States
This is our official business correspondence and administrative address. It matches our Shopify store information and Google Merchant Center business profile.
Fulfillment & Logistics Operations Facility
8375 Sultana Ave Unit 2
Fontana, CA 92335
United States
Customer orders are processed and shipped through this fulfillment facility.
Please note that this location does not accept:
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Customer walk-ins
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Local order pickups
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Unapproved product returns
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General customer service visits
Return & Exchange Requests
Please do not send any item back before contacting us.
If you need to return or exchange a product, please email support@fitlixor.com first.
Our customer support team will review your request and, if eligible, provide:
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Return Merchandise Authorization (RMA)
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Return instructions
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The appropriate return shipping address
Returns sent without prior authorization may be refused or may not qualify for a refund.
How We Can Help
Our customer support team can assist you with:
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Order status and tracking
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Shipping questions
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Returns and refunds
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Product information
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Order changes or cancellations (when eligible)
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Payment inquiries
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General customer support
We appreciate your trust in Fitlixor and are committed to providing responsive customer service, transparent communication, and a reliable shopping experience for customers throughout the United States.