Payment Policy
Payment Policy
Last Updated: September 9, 2026
Thank you for shopping with Fitlixor.
This Payment Policy explains the payment methods we accept, how payments are processed, and the measures we take to provide a secure and transparent shopping experience. By placing an order on our website, you agree to the terms outlined below.
Accepted Payment Methods
Fitlixor accepts secure payments through trusted third-party payment providers.
Accepted payment methods may include:
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Visa
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Mastercard
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American Express
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Discover
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JCB
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Diners Club
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Visa Electron
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Maestro
Additional payment options may be available during checkout depending on your location, device, and payment provider.
All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.
Secure Payment Processing
Your payment security is important to us.
To help protect your financial information:
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Payments are securely processed through trusted third-party payment gateways (such as Onerway, where available).
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Fitlixor does not store your complete credit card or debit card information on our servers.
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Payment information is encrypted using industry-standard security technologies during transmission.
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All transactions are processed through secure, encrypted connections.
Order Confirmation
Once your payment has been successfully authorized and verified:
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You will receive an order confirmation email containing your order details.
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Orders begin processing only after successful payment authorization.
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If you do not receive an order confirmation, please contact our customer support team.
Failed or Declined Payments
If your payment cannot be completed, we recommend that you:
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Verify your payment details.
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Contact your bank or payment provider.
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Try another accepted payment method if available.
Fitlixor is not responsible for delays caused by declined payments, payment authorization failures, or issues with third-party payment providers.
Currency
All prices displayed on Fitlixor are in United States Dollars (USD).
If your payment card uses another currency, your bank or payment provider may apply exchange rates, conversion fees, or international transaction charges.
These fees are determined solely by your financial institution and are not controlled by Fitlixor.
Billing Information
Customers are responsible for providing accurate and complete billing information during checkout.
Orders may be delayed, placed on hold, or cancelled if billing information is:
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Incorrect
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Incomplete
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Unable to be verified
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Suspected of fraudulent activity
Providing accurate billing information helps protect both our customers and our business.
Fraud Prevention & Order Verification
To help maintain a secure shopping environment, Fitlixor reserves the right to review, verify, refuse, or cancel any order that appears to involve:
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Suspected fraud
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Unauthorized payment methods
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Unusual purchasing activity
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Inaccurate customer information
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Transactions that cannot be verified
If additional verification is required, our customer support team may contact you before processing your order.
If an order is cancelled before shipment due to payment verification issues, any authorized payment will be refunded in accordance with your payment provider's processing time.
Sales Tax
Where required by applicable law, applicable sales tax may be calculated and added during checkout based on the shipping destination.
The final amount charged will be displayed before you complete your purchase.
Payment Security
Fitlixor is committed to maintaining a secure checkout experience.
Our website uses secure encryption technologies and trusted payment providers to help protect customer information throughout the payment process.
Business Information
Corporate & Business Correspondence Address
32 Burling Ln APT 201
New Rochelle, NY 10801
United States
This is our official business correspondence and administrative address. It matches the business information maintained in our Shopify store and Google Merchant Center profile.
Fulfillment & Logistics Operations Facility
8375 Sultana Ave Unit 2
Fontana, CA 92335
United States
This facility is used exclusively for order fulfillment and logistics operations.
This location does not accept:
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Customer walk-ins
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Local order pickups
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Direct payment inquiries
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Unapproved product returns
For all approved returns, customers must first contact our customer support team to receive Return Merchandise Authorization (RMA) instructions and the appropriate return shipping address.
Contact Us
If you have any questions regarding payments, billing, or order verification, please contact us.
Email: support@fitlixor.com
Phone: +1 (650) 442-5944
Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM PST
Fitlixor is committed to providing secure payment processing, transparent billing practices, and dependable customer support for customers throughout the United States.